DISTRIBUTORS – Greater than $5M

Get the efficiencies you need, now.

 

Right now, your customer service reps spend hours each week contacting your suppliers – phone calls, voice mails, emails and faxes. Wasn’t the internet supposed to eliminate this?

Now it does.

For large Distributors, OrderTrax² will dramatically improve your operating efficiencies. You will be astonished by the simple easy-to-use web based interface that puts your customer service reps on the same page with each and every trading partner, regardless of whether that Supplier is on OrderTrax² or not. All communication is shared between you and your Suppliers and all of it is purchase order specific. No more guessing which email goes with which purchase order. With OrderTrax², it is like having more staff without the overhead.

e-Connect to All Customers. Gives you the ability to reach and connect to ALL your trading partners. It takes just a UPIC ID and an email address. And UPIC is free.

Any Firm Can Participate - OrderTrax² is designed to meet the needs and budgets of every company.

Both Parties on the Same Page - OrderTrax² connects your customer service reps with all of your Suppliers. It enables both parties to view the same information and communications about order transactions. OrderTrax² also provides a comprehensive audit trail of all your communications, with time and date stamps. (Click the image to view a full sized screen.)

Standardized Purchase Orders - OrderTrax² delivers standardized e•PSA compliant, purchase orders to your Suppliers, both large and small. You’ll leverage your existing technology investments and begin obtaining the process efficiencies your business needs to stay competitive and profitable.

One Click Order Status – OrderTrax² gives your customer service reps the ability to easily and quickly request order status update information from all your Suppliers.

Send Artwork - In addition to order status updates, OrderTrax² is your communications hub for transferring and receiving artwork. There is no size limit to your art files. OrderTrax² archives all of your order data, including artwork, for at least five years!

Product Safety Certificate – Your trading partner can attach a certificate to any order. It’s there for you for five years!

Complete Shipping Information – Your customer service reps will be able to see shipping status as soon as it’s received. Tracking IDs from companies such as FedEx and UPS allows you to check on the arrival status via their web sites.

And, OrderTrax² archives all of your order data for your use, including all artwork, proofs, invoices and more, for five years.

OrderTrax² is built on the TAG Software that powers the e•PSA trading network! By utilizing this platform, we are able to extend the same power of the e•PSA trading network … and open standards … that hundreds of industry leaders already rely upon every business day, to everyone.

Our software processed over 10 million transactions in 2008, more than $2.5 billion in Distributor purchase orders on the e•PSA trading network. Now, OrderTrax² makes it easy for any firm to participate in this fast-growing trend that is revolutionizing our industry.